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I want to reset my HP Pavilion x2 12-b000na to factory settings, by reinstalling from the Recovery partition.
However, the laptop is currently running a 'clean' Windows 10 installation downloaded directly from Microsoft, which does not include the HP Recovery Manager.
I understand that I can't just download the HP Recovery Manager, so given that, how can I start a factory reset from the Recovery partition?
Many thanks in advance for any response.
Welcome to HP forums, I see that you want to do a factory reset from the recovery manager.
You would require a recovery media to reset the computer.
I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
Sandytechy20 I am an HP Employee
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