cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
EDFO
New member
1 0 0 0
Message 1 of 2
604
Flag Post

Hp pen connects for a second but doesn't stay, and pen doesn't write

HP Recommended
Hp Pavilion x360 Convertable
Microsoft Windows 10 (64-bit)

I have an hp pavilion x 360, and a hp pen that I planned on using but, my settings says that my pen is connected but a second later it says paired. Every time I press the button ontop of my pen it opens ink workspace but i tried to touch the screen with the pen and it doesn't draw.

 

I already bought to pens and it's waste of money since it doesn't work

 

Is their a way that I can fix this?, because I dont want to buy anything else 

0 Kudos
1 REPLY 1
Dragon-Fur
Level 16
Level 16
30,797 30,501 2,790 10,226
Message 2 of 2
Flag Post
HP Recommended

@EDFO

 

I found six models of "Pavilion x360" listed in the compatiblility document:

HP PCs - Touchscreen Compatibility with Pen and Stylus

 

The supported computer models are in the first column.

If there is a supported Pen for that model, the column is marked with an X.

 

See the appropriate column at the top of the chart for supported Pen / Stylus

 

At this writing:

                                                          :Arrow_Down:                                                                                  :Arrow_Down:

Model name
HP Active Pen (Synaptics)
 
J4R51AA (CAN/ENG, APJ)
 
 
SPS: 773175-001
HP Active Stylus (Wacom)
 
T5E12AA (CAN/ENG, APJ)
 
 
SPS: 834590-001
HP Pro Tablet Active Pen (Synaptics)
 
K8P73AA
 
SPS: 798051-001
 
Pavilion x360 11-k0xx
x
 
x
Pavilion x360 11-k1xx
x
 
x
Pavilion x360 13-s0xx
x
 
x
Pavilion x360 13-s1xx
x
 
x
Pavilion x360 15-bk0xx
x
 
x
Pavilion x360 15-bk1xx
x
 
x

x* - Computers that support the HP Pen can also support the HP Tilt Pen, but the tilt performance might not work on older computers. (Not tested.)

 

More information...

 

NOTES

 

 

_______________________________________________________________

How-to

Link Contributed by  erico  -- Video Help – Setting Up Your HP Pen

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation