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- HP Community
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- Tablets and Mobile Devices Archive
- Re: I can't acess any application.

Create an account on the HP Community to personalize your profile and ask a question

01-20-2020 07:14 AM
01-20-2020 08:07 AM
Hello, it is appears to be a big problem from Windows... If you can enter "cmd" in your Windows search bar, and right clic in "command prompt" for execute in administrator. Enter this command and tell me result:
sfc /scannow
If you can't access to cmd, you can execute an hardware test in your computer. For this, restart your computer by tapping F2 when it is been down for restart. You come in HP Hardware Diagnostic Interface and can execute all tests. If you have a fail please tell us.
For more information about HP Hardware Diagnostics please see this:
https://support.hp.com/us-en/document/c03467259
I am Expert from French Community, and I am doing my best to help you with your question.
