I have a bluetooth wireless mouse, Model HPZ5000, which is now asking for a pin that I do not have in order to use the mouse. I never had this problem before, and I do not have a pin or know how to get a specific pin for this. As of now, this mouse is useless to me because I cannot get it to work. I purchased it last April 25, 2017.
I cannot get someone to talk to, and the system keeps asking for the same information without a result.