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12-16-2017 04:32 PM
I had win 10 on tablet for some time. After recent update the bottom bar keypad icon is gone. The touch screen keypad i can get to through the START is huge distorted ... help I assume i have a 32bit os
Thanks for your assistance
Solved! Go to Solution.
12-17-2017 05:04 PM
Thank you for posting on HP Forums,
Flower_Bud is at your service.
I understand you are in need of support,
I'll be glad to help you out, however, for an accurate solution I will need more details:
Did you try to restart your tablet after Windows update?
If not, I suggest you try restarting the tablet.
Note: Unplug any device or SD card connected to the tablet.
Let's perform these troubleshooting steps to perform Reset your PC:
Note: Back up your personal data before performing Reset.
You can use the Reset your PC feature in Windows 8 to restore files to the original factory settings.
The Reset your PC feature does the following actions:
Your personal files such as libraries, personalization settings, user accounts, and desktop themes are permanently removed.
The computer settings are returned to default values.
Apps and other software that were originally installed on the computer are reinstalled and their settings are reset to defaults.
Software, apps, programs, and everything that you have installed or saved on the computer are removed.
Use the following steps to reset your computer from the Start screen:
Swipe in from the right edge to open the Charms menu and then tap Settings.
Tap Change PC Settings, tap Update and recovery and then tap Recovery.
Under Remove everything and reinstall Windows, tap Get started.
Figure : Update and recovery
On the Reset your PC screen, tap Next.
For more information: Click Here
Keep me posted!
Have a great day 🙂
12-18-2017 07:30 AM
12-18-2017 10:48 AM
12-18-2017 01:55 PM
I am glad to know that the issue has been resolved and you are back in business. As @Flower_Bud, is out of office, I am responding on her behalf.
Please reach out for any issues in future relating to your HP products and we are always there to assist you.
Thanks and have a blessed week ahead. 🙂
I am an HP Employee