In need of wifi troubleshooting

[Veux114]

Hey there just got my new Hp Elite x3 in the mail, bought it off ebay.

I unboxed it and sped through the setup without any problems, skipping over the wifi setup for time purposes.

Finished with the setup, got a few apps, starting moving over my contacts, then when i go to finally connect to my wifi it tells me there are no networks within range (which is a lie)

Cellular data works fine, calling and texting has no problems. But it will not find any networks.

Also update to this, the phone is now randomly restarting itself every 5-10mins without me touching the power button.

Any help would be much appreciated! 

[vj190425]

Hello Customer,

please refer to the document below

https://support.hp.com/us-en/document/c05170163

Regards,

[ChrisT]

Hello,

It sounds like there may be an issue with your OS install.  I suggest you perform a system reset using Windows Device Recovery Tool.  https://support.hp.com/us-en/document/c05194685

I hope, since the phone is so new, this won't be a huge inconvenience!