Laptop not connecting to the internet wirelessly

[PsyDuck_7]

Hello, my laptop is not connecting to the internet wirelessly. It only connects with lan cable.  Do i need to download network driver? I have tried every troubleshoot method. Kindly guide me and if i need to download the network driver send me the link according to it so i can connect the laptop with lan cable to the net and download it. And By providing the IP address and others or DNS settings will it connect? And if it will how do i find out the IP address and DNS server. Thanks 

[sandytechy20]

@PsyDuck_7

Welcome to HP forums, I see that you are getting wireless connectivity issues on the notebook.

I have a few steps to resolve the issue:  

• Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link  

• Update the bios by visiting this link or through support assistant using an Ethernet cable.  

• Now try to connect to the internet wireless.    

The best way to do that is using the HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[PsyDuck_7]

Thanks for posting this solution. I will try it today and let you know how it goes. Thanks 

[sandytechy20]

@PsyDuck_7

Thanks for the reply.

I appreciate your time and effort.

Yes, you can try these steps and let me know the outcome.

I will be more than glad to assist you if required.

Cheers.