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Sainathurankar
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Left hinge part near power on/off button cracked

HP Recommended
Pavilion AU114TX
Microsoft Windows 10 (64-bit)

My HP Pavilion Notebook left hinge broke and the left part is bit cracked and bulging every time I try to open my laptop. The laptop was not dropped or fell. When I open and close the laptop the hinge is shifting and then seperating lower case from the upper case and crack starts increasing from time to time usage. I am not able to close and open the laptop properly as I fear that it would completely destroy my laptop. The warranty was 1 Year. Now i m out of warranty.

This is a design flaw from HP, i was not expecting this.

Please help.

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Sainathurankar

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.


I am an HP Employee

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