My hp elite x3 keeps freezing on a black screen since the last update

[Russomark]

My hp elite x3 keeps freezing on a black screen since the last update and the red light on the left hand corner stays lit. I need to hold down the power button for 20 seconds and it reboots.  it's happening multiple times during the day.

[dgcosta]

I've been experiencing this exact same issue with 4 HP Elite x3 devices I am managing at work.

There are 2 of these devices that are not exhibiting the problem.

If all were behaving the same, I could likely isolate the commonality, but the fact that they aren't is quite perplexing.

[please_help_ll]

i am having the same problem....any updates how to fix this?

thanks

ll

[please_help_ll]

i am having the same problem....any updates how to fix this?

thanks

ll

[RobGuid]

Im also having this problem. Any advice would be helpful.

[please_help_ll]

are u still having the problem or have u been able to fix it?  i am still having it.

thanks

ll

[RobGuid]

Still a problem. Every text message freezes. Worst WP experience since my htc trophy on Verizon.

[RobGuid]

Now locked out of my own phone because of too many restarts! I've never been so pissed off with a WP device.I bought this for high end hardware expecting to have fewer problems. I have to soft reset after almost evert text because of phone freezing. Restart dozens of times a day! Im at the end of my rope!!

[RobGuid]

More pissed off because HP forums awards me an expressive badge for posting my problems on the forum!! Not an achievement!!!

[RobGuid]

Ive been running insider builds on previous devices and have not had this kind of problem!