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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-11-2018 01:22 AM

HP Recommended
Product: HP xw4600
Operating System: Microsoft Windows 10 (64-bit)

Hi! I have a problem with audio on my computer.  I recently updated it to Windows 10 x64bit and since than i have no sound. When I click on the sound icon down in the tool bar, trubleshooting pops up, saying my computer needs to be restarted, but when i do restart it nothing happens. When I check for sound in device manager, there are 4 Nvidia High Definition Audion devices shown, but i assume that Realtek Audio is missing. I've already tried to install drivers for Realtek and installation goes through, but once the computer is restarted at the end of the installation I stil don't have Realtek in device manager or sound for that matter. 

 

I am using HP xw4600.

 

Thanks!

2 REPLIES 2

‎03-11-2018 10:12 AM

HP Recommended

Hello @bp813

 

Not sure whats going on with that old machine XP machine but as you found out, HP doesnt support Windows 8 or 10 on it.

 

The specs say those models also came with a Creative Sound Blaster audio PCI card. Are you sure it doesnt have one of those? If it does, this driver might help...

Sound Blaster X-Fi Series Software Pack for Windows 10  Download
 
 
 

‎03-20-2018 12:51 PM

HP Recommended

Hi, I have wx4600 (and older xw4300) with windows 10 64bit. Audio is working.  In control panel I have only (High definition audio). And work correctly via audio jack or via hdmi graphics card. Do you have nvidia gpu?

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