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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-26-2020 10:39 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

hp touchsmart 520 with beats audio running win 10 no sound since 1st update

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-27-2020 07:43 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to try this W10 IDT audio driver from a newer model desktop PC...

 

VERSION: 6.10.6504.0       July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

Restart the PC after installing the driver.

View solution in original post

1 REPLY 1

‎01-27-2020 07:43 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to try this W10 IDT audio driver from a newer model desktop PC...

 

VERSION: 6.10.6504.0       July 03, 2015

 

ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

Restart the PC after installing the driver.

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