Photosmart estation c510 zeen battery split

[cloverbay]

The battery in my Zeen for my HP Photosmart eStation All-in-One Printer series - C510 exploded and popped the back right off of the ZEEN. Now I cannot use it. I have recently upgraded wifi modem for our house. I cannot connect to the printer now. Is there a way to connect to the printer without the zeen? When I click print on my device the message says "no air printers found". Can you help please?

[Jeet_singh]

Hi @cloverbay,

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As I understand you are having an issue with zeen battery on your HP Photosmart C510 printer. Don't worry I'll try my best to help you with this.

Answering to your question, if you can connect the printer without the zeen? I would suggest this might not work. I would personally suggest this could be a hardware issue, I would recommend you contact our HP phone support for available service related options. If your product is out of warranty please choose paid options to get the tech support number.

For more details, please follow this link.

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear.

They will be happy to assist you immediately.

Keep me posted,

If the information I've provided was helpful,

give us some reinforcement by clicking the solution and kudos buttons,

that'll help us and others see that we've got the answers!

Good Luck.