• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

OK so last night I was editing a picture in ms paint,Once I was finished with it I saved,restarted my laptop,and then went to bed.When I woke up this morning  I got back on my laptop so I could finish it up but,when I tried to open it it said that the file couldn't be read and that it wasn't a valid bitmap file or that its format wasn't correctly supported and instead of showing the image in the icon it is showing these two blue mountains.Originally I thought since I had imported the image from ms paint to paint 3D it might have corrupted the file?I have no idea what happened and nothing is working so far.Any suggestions?

 

 

Untitlewertfgyd.png

1 REPLY 1
HP Recommended

@Sleepy-Ghost

 

Windows Paint is a product from Microsoft, not HP. Can you open it in Paint 3D (not normal Paint) ?

 

After few Google searchs, the true is you have to use Paint 3D (not normal Paint) to open Paint 3D images. You can also use Paint 3D as default to open images or use classic Paint, not Paint 3D

 

    https://www.tekrevue.com/tip/classic-paint-windows-10-creators-update/

 

Regards.

 

  

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.