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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-09-2016 10:49 PM

HP Recommended
It's definitely a x3 issue. Even focusing by touching the screen won't help.

‎10-10-2016 12:52 PM

HP Recommended

@Johann_52

I only handle/support consumer products
Although, I've attempted to help you out to the best of my knowledge,
It seems the commercial/business support will help you in a better way.

I will notify a colleague at the business support team,
And they will get back to you shortly.

 

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

‎10-10-2016 10:47 PM

HP Recommended
Thanks. Hope this issue will be solved soon that the X3 will play in the absolute top class.

‎11-23-2016 06:28 AM

HP Recommended

whatsapp web QR code reading works fine with today firmware update.

finally!

‎11-28-2016 09:18 AM

HP Recommended

Hello,

The most recent firmware release should have fixed issues with the QR code reader.  Please update your device to firmware version 2.00.18 or later. Here is the process to update the firmware: http://h20566.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=10722027&docLocale=en_US&docId=emr_na-c0...

 

Thanks,

-Chris

I work for HP.
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