I have tried evry single recomendation on this forum and my keyboard and touchpad are still not functioning. In tge device manager it shows its connected even when its not, and that its functioning properly. The "mouse/touchpad" does not show up at all in the device manager or the control panel. This extremely frustrating! I've already sent it back to hp when it was under warranty and have purcgased a replacement keyboard after the warranty expired! I would love to fix this since this has been my sole computer for the past 3 years for school. i am running Windows 10 64 bit, I have updated tge bios, uninstalled and reinstalled all drivers. PLEASE HELP!