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- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- Restart print spooler from android tablet

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10-05-2015 12:28 PM
Hi there @Ceejay3175
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you are looking for how to reset a print spooler on an Android tablet. As I understand it that is not an option, but I will help you with an alternative.
First make a copy of all of your personal data, photos,etc to an external device. Then try clearing the cache of your print app:
- Press your Menu button then select Settings (or System Settings).
- Tap Application Manager (or Apps).
- Tap the app icon you want to repair.
- Tap Clear Cache.
After completing these steps, check if the app is working properly. If it's still not working, repeat steps 1-3, and then tap Clear Data.
Keep in mind, clearing the app's data will remove any custom options and settings. It's the same as uninstalling and reinstalling the app.
If that works then you are good, otherwise, try a factory reset
Performing a Factory Reset on Your HP Slate 7 Tablet (Android 4.1/Jelly Bean)
If either of these work for you, then please mark this post as a solution.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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12-03-2015 02:01 PM
I started a1-page print, then canceled it before it went to print. The cancelation never occurred, and the message on my initial screen said something like Printer off-line, or Cancelation failed, or the like.
Per the HP instructions, I emptied the cache, tried "sleeping" the phone, and the problem remained.
Then I cleared the data, and the message changed to "Printer error," but now I noticed what looks like the ability to restart the print job.
Hopefully you can address the underlying software issue(s). Thanks.
02-10-2016 03:32 PM
@Ceejay3175 wrote:
How do you restart printer spooler
How do I restart printer spooler
04-14-2016 09:33 AM
@Broxy1 wrote:Print spooler start up
Here is a video that explains "How to ask the very best question": https://youtu.be/dVtafuGI7kI
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
03-23-2017 08:31 AM
For the last year I was able to print without any problem from my Samsung Galaxy 5.0 uising the printer HP Officejet Pro 6830 e-All-in-One. Most recently when I send something to print from my Samsung (Android) phone I get a message "Unfortunately, Print spooler has stopped working" Iand I can not print anything.
At the same time I can print without any problem, from my Dell Latitude Laptop, using the same WI-FI and Printer.
For now, I am bypassing this annoying printing problem by forwarding whatever I need printed from my Samsung phone to the Dell laptop and get it printed from there.
By the way, I have installed and enabled (and unistalled, re-installed and re-enabled severa times) the HP Print Service Plugin for Android v5.0 app, as well as the Hp Officejet Pro 6830 e-All-in-One app.
I also, run a Diagnostic Wireless Test for the printer and all os OK. No problems found.
Any suggestions as to how to solve this problem and start printing again directly from my smart phone will be greatly appreciated
Thanks
Nick Pappadis Sr.
03-23-2017 06:43 PM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you are unable to print from your Samsung Galaxy 5.0 to your HP Officejet Pro 6830 e-All-in-One Printer.
Let's go through a few steps to resolve this issue.
And here's the step by step guide for you in the link: Print and Scan from the HP AiO Printer Remote App (Android & Apple)
You may also check the link: Troubleshooting Issues with HP Printer Apps
Let me know how this works.
You have a good day ahead.
05-04-2017 01:52 AM - edited 05-04-2017 01:53 AM
In general , after restarted your phone , some or all of the save phone data may be get lost from phone , it is turn . so , you must be careful to do that , and you can restore lost phone data after the data loss
