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- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- Re: Restore images for Slate 21?

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01-03-2014 11:27 AM
Hi,
I see that on other tablets like the Slate 8 pro, slate 7 and others, HP allows users to download a restore image, but not for Slate 21.
Where can I download for the slate 21? I need to download it.
Thanks,
Hetz
01-03-2014
11:57 AM
- last edited on
04-20-2016
11:18 AM
by
OscarFuentes
Here is a link to Factory reset for your HP Slate 21.
http://support.hp.com/us-en/document/c03915683
Hope this is what you need.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
01-03-2014 12:01 PM
I'm looking for the Restore image(s). The downloadable file. I think something has been damaged with the official update to R19 so I want to make sure it's related to the update.
01-21-2014 07:09 AM - edited 01-21-2014 07:10 AM
Well, since no one answered, I had to dig up in HP's massive download site,
and I found it, the restore image is located here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=ob-127666-1
Please note, the download speed is slow, so have some patience 🙂 .
01-21-2014 09:12 AM
Thanks for reporting back!
I asked my contacts in HP about this missing download back in October 2013 after then slate 21 debuted.
Nice to know it has finally been posted!
(That is most likely why you didn't get a better response from us - it didn't exist at the time!). 😉
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
12-28-2014 02:21 PM
@Carlone wrote:But it does not exist now! The link is broken. So... How I can download 4.2 android for Slate 21 s-100? I need to roll back my 4.4.2 version with problems and return to 4.2
Thanks.
I've reported the dead link. HP is basically closed until after the New Year arrives, so it may be a while before the link is fixed. 😞
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
12-28-2014 02:35 PM
Have you tried? Where is possible to find the image of 4.2 for Slate21 s-100?
Thanks for comment...
