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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-29-2013 11:28 AM

HP Recommended

New Slate 7 2800 at "Select WiFi" message. My wifi ssid is displayed.

Select this.

SSid screen appears displays security and expects password.

Enter password press connect.

 

SSid screen displayed & "Authenciating" message; lasts about 5-8 MINUTES to get "Authenciating Problem".

 

Select this.

"Saved" "Secured with WPA/WPA2 (WPS available)" messages. 

 

Press this panel.

Displays WiFi panel. States CONNECTED.

 

Press this panel. The loop starts all over again, same time, same messages, and eventually same loop.

 

Have not gotten past this loop. HELP please.

8 REPLIES 8

‎08-30-2013 12:40 PM - edited ‎09-03-2013 09:33 AM

HP Recommended

What security is the network using?  Is it using WPA-AES, WPA-TKIP, etc. 

 

What wifi channel is the network using?  Channels 1 or 11 typically provide an optimal experience. 

 

You more than likely did, but have you tried power cycling the device?

 


 

 

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‎08-30-2013 07:41 PM

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Eventually the message returned SCREEN SAVED WITH WPA/WPA2SK where I had selected WPA2.

I did power down/recycle the device 3-4 times as I couldn't get out of the loop of continually saying:

 "Authenticating" next "Authentication Problem".

I got no action from the screen except to press the WIFI symbol then returned above (first line message)

and started the entire process all over!

 

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‎09-03-2013 09:34 AM

HP Recommended

There are subsets of WPA2.  There is AES and TKIP.  Which subset is your wifi network using? 

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‎12-17-2013 12:46 PM

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i purchased the HP 7 on thanksgiving everything was working fine up until last week. i came home from work and it would not connect to our home wifi. it will not connect to any wifi. it just says authentication problem after about a minute of trying to to connect. ive tried restarting tablet restarting the router im not sure what to do. any help would be nice. im not very tech savy

 

 

                                              -David

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‎12-18-2013 02:10 PM

HP Recommended

Hi Dplunkett55,

 

I understand you are having issues connecting to your WiFi. If you can connect to everything but your home WiFi. I would suggest calling your internet provider to check the password.

 

Hope this helps.

 

Thanks.

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‎12-19-2013 06:11 AM

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have a look at a similar post 

http://h30434.www3.hp.com/t5/Android-Tablets-e-g-HP-Slate-7/My-new-HP-Slate-8-Pro-will-not-connect-t...

 

Can you connect to your home wifi using other devices if you have any ?

 

could be your router has moved to a channel the tablet does not like,  whats the make and model of your router 

 

 

 

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‎09-16-2014 11:02 PM

HP Recommended

"Saved" "Secured with WPA/WPA2 (WPS available)" messages. 

 

Press this panel.

Displays WiFi panel. States CONNECTED.

 

Press this panel. The loop starts all over again, same time, same messages, and eventually same loop.

 

Have not gotten past this loop. HELP please.

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‎12-10-2017 01:14 PM

HP Recommended
???
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