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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
perumalswamy
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Slate 21 touch screen stopped functioning

‎10-22-2018 10:24 AM - last edited on ‎10-23-2018 07:12 AM by Retired

HP Recommended

Dear sir, suddenly my HP slate 21 touch screen has stopped working, I done my level best but it is all invain. Kindly help me to restore my systems touch screen.Kindly advise ,what I have to do to restore it.

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Raj1788
HP Support Agent
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Message 2 of 2
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‎10-23-2018 04:53 PM

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@perumalswamy

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

When was the notebook working for the last time?

Were any recent updates made in windows?

Were any setting changes made on the computer?

Could you please help me with the exact model name or the product number and the operating system to assist you better.

 

Eager to assist you!

Cheers:)

Raj1788
I am an HP Employee 

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