-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- Re: Some problem with my probook 4430s

Create an account on the HP Community to personalize your profile and ask a question

04-26-2017 09:24 AM - edited 04-26-2017 09:28 AM
Hi there,
I have Probook 4430s with windows 7 ultimate 64 bit and i have some problem with it, that is :
Qualqom atheros ar3011 bluetooth 3.0 adapter
Location : Port_#0006.Hub_#0004
Device status : Windows has stopped this device because it has reported problems. (Code 43)
Hardware ids : USB\VID_03F0&PID_311D&REV_0001
USB\VID_03F0&PID_311D
Teredo tunneling pseudo-interface
Device status : This device cannot start. (Code 10)
Hardware ids : *TEREDO
Base system device
Location : PCI Slot 2 (PCI bus 35, device 0, function 3)
Device status : he drivers for this device are not installed. (Code 28)
Hardware ids : PCI\VEN_197B&DEV_2393&SUBSYS_167E103C&REV_30
PCI\VEN_197B&DEV_2393&SUBSYS_167E103C
PCI\VEN_197B&DEV_2393&CC_088000
PCI\VEN_197B&DEV_2393&CC_0880
Base system device
Location : PCI Slot 2 (PCI bus 35, device 0, function 0)
Device status : The drivers for this device are not installed. (Code 28)
Hardware ids : PCI\VEN_197B&DEV_2392&SUBSYS_167E103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_167E103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880
Uknown driver
Location : Location 0
Device status : The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element.
Hardware ids : NUSB3\ROOT_HUB30&VID_1033&PID_0194&REV_0004&SID_167E103C
NUSB3\ROOT_HUB30&VID_1033&PID_0194&REV_0004
NUSB3\ROOT_HUB30&VID_1033&PID_0194
Please anyone help me to solve this problem.
Solved! Go to Solution.
Accepted Solutions
04-26-2017 09:52 AM
Hi:
You need these drivers...
ar3011 bluetooth 3.0 adapter
This package contains the driver installation package for the Atheros Bluetooth in the supported notebook models and operating systems.
http://ftp.hp.com/pub/softpaq/sp52501-53000/sp52803.exe
Teredo tunneling pseudo-interface...watch this video to fix...It's in Russian but maybe you can figure it out, or google the problem. You have to manually add the driver from Windows...let me pick from a list of device drivers on my computer....
Base system devices:
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52344.exe
Unknown driver:
04-26-2017 09:52 AM
Hi:
You need these drivers...
ar3011 bluetooth 3.0 adapter
This package contains the driver installation package for the Atheros Bluetooth in the supported notebook models and operating systems.
http://ftp.hp.com/pub/softpaq/sp52501-53000/sp52803.exe
Teredo tunneling pseudo-interface...watch this video to fix...It's in Russian but maybe you can figure it out, or google the problem. You have to manually add the driver from Windows...let me pick from a list of device drivers on my computer....
Base system devices:
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52344.exe
Unknown driver:
