Squeaky Keys

[aaronong00]

I just bought the latest version of the HP Spectre x360 15" about a week ago and I'm already experiencing a number of problems. It will lag a lot on the desktop, drawing pad, microsoft store app, etc. Another notable problem is that when pressed lightly upon, the left arrow key and the right ctrl key squeaks. Why are there so many problems with such a pricy and new laptop??

[Riddle_Decipher]

@aaronong00

Thank you for posting on the HP Support Forums, 

I understand your concern and to help you out, 

I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any). 

You should be contacted within 4 business days (Excluding Holidays & Weekends). 

Response times may vary by region. 

Please send a Private Message, if you aren't contacted within 4-5 business days.  

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

And Feel free to post your query for any other assistance as well, 

It's been a pleasure interacting with you and I hope you have a good day ahead.