-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- Stream 7 Factory reset/Hard reset

Create an account on the HP Community to personalize your profile and ask a question

01-25-2016 07:59 PM
02-15-2016 02:26 PM
My Daughter got into my Stream 7 HP tablet and recalibrated it so I can not use the touchscreen this pretty much makes it useless is there a way to factory reset it without having to use the touchscreen, I tried the button thing too and it didnt do anything.
02-16-2016 10:31 AM
Hi, if you have an OTG adapter, you could connect a keyboard and mouse and fix the touchscreen calibration within Windows. Otherwise, holding the volume down button while powering up would enter the BIOS setup menu and the F11 option will start the system recovery option. Or did you already try that and the touchscreen did not work there either?
05-03-2016 09:41 PM
IvoryAngel,
You will need to contact HP Support directly and have them send you the recovery USB media for Windows 8.1 with Bing.
Contact HP Worldwide | HP® Official Site
Unless you upgraded to Windows 10 already, in which you would just need to clean install that with a USB drive made via the Windows media creation tool.
Also you would need an OTG adapter and 4 port usb hub (both of which are cheap online), wired keyboard and mouse.
Note: if you already upgraded to Windows 10, the HP recovery partition will be rendered unusable.
