Tablet Won't Charge

[HAPPYGIRL0329]

My tablet won't charge. It is totally dead. I believe that the charging port is loose because  after I had it for a while , I had to start jiggling the cord at the port to charge it. Now it won't charge at all, no matter how much I try moving  the cord around. Is there a way to repair the tablet? Replace the charging port, maybe? And if so, how would I go about it?

[The_Fossette]

Hi @HAPPYGIRL0329,

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that the tablet is not getting charged and the charging port is loose.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact HP phone support and they will assist you in this regard.

Here is how you can get in touch with the phone support.

Open link: www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

Hope that answers your question and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!