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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-09-2019 08:24 PM

HP Recommended
Product: Hp 10 2101 tablet

When i turn the tablet on it freezes up at the hp logo with streaming lines page. The lines continue to stream. I have done the power bottom and volume up button and have wiped data and reboot and it still freezes on that page.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-12-2019 04:31 PM

HP Recommended

@Squeeze8892

 

Appreciate all your time and efforts!

 

This is a hardware issue, I would personally suggest you contact our HP Support. 

 

Click here: www.hp.com/contacthp/

 

Keep me posted on further assistance. Hope that helps! 

Thank you for joining the HP Community.

Have a great day ahead!

Raj1788
I am an HP Employee 

View solution in original post

1 REPLY 1

‎09-12-2019 04:31 PM

HP Recommended

@Squeeze8892

 

Appreciate all your time and efforts!

 

This is a hardware issue, I would personally suggest you contact our HP Support. 

 

Click here: www.hp.com/contacthp/

 

Keep me posted on further assistance. Hope that helps! 

Thank you for joining the HP Community.

Have a great day ahead!

Raj1788
I am an HP Employee 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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