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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-04-2017 01:27 PM

HP Recommended
Product: Microsoft PowerPoint
Operating System: Microsoft Windows 10 (64-bit)

The following error occurred while saving changes in PowerPoint presentation: 'The Microsoft PowerPoint is not running'. This happened after upgrading to Windows 10. 

Can someone guide me in the right direction?

thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-05-2017 04:49 AM

HP Recommended

Problems with PowerPoint may occur for one or more of the following reasons:

 

  • This issue can occur if you have not installed the latest updates.

  • PowerPoint may be in use by another process.

  • A previously installed add-in may be interfering with PowerPoint.

  • You may need to repair Office.

  • Antivirus software may be outdated, or conflicting with PowerPoint.

Also Microsoft has several "Viewer" programs that can be downloaded without having Microsoft Office installed on the computer. They are listed below:

View solution in original post

2 REPLIES 2

‎10-04-2017 01:46 PM

HP Recommended
@rayOn64 wrote:

.... Can someone guide me in the right direction ?

@rayOn64

 

Have you tried to contact Microsoft about this ? Did you buy the product from Microsoft ?

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




‎10-05-2017 04:49 AM

HP Recommended

Problems with PowerPoint may occur for one or more of the following reasons:

 

  • This issue can occur if you have not installed the latest updates.

  • PowerPoint may be in use by another process.

  • A previously installed add-in may be interfering with PowerPoint.

  • You may need to repair Office.

  • Antivirus software may be outdated, or conflicting with PowerPoint.

Also Microsoft has several "Viewer" programs that can be downloaded without having Microsoft Office installed on the computer. They are listed below:

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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