The file is possibly corrupt. The file header checksum does not match the computed checksum.

[Iktech]

The file is possibly corrupt. The file
header checksum does not match
the computed checksum in hp550 laptop

[The_Fossette]

Hi @Iktech,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that you are getting an error on startup.

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• What is the operating system you are using?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, follow the below steps and check if it helps.

Method 1:

Unplug any external device connected to the computer except for keyboard and mouse and check if the issue persists.

Method 2:

Startup Repair is one of the recovery tools in the System Recovery Options menu.

Method 3:

Also, if startup repair does not help, you can perform a system restore and check. Follow the steps in the below article to perform a system restore.

https://support.hp.com/za-en/document/c03327545

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[Iktech]

I changed the ram and screen because they were bad. That was when it started doing all this. I have tried several ram same problem but one ram slot is not working.

[Iktech]

I changed the ram and screen because they were bad. That was when it started doing all this. I have tried several ram same problem but one ram slot is not working. pls what can I do.

[The_Fossette]

Hi @Iktech,

Thank you for the information.

Please try the steps provided in my previous post and check if it helps.

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[HunterRose]

I have an HP Probook 4430. Two nights ago I got a blue screen and it died. The message that comes up was "BOOTMGR image is corrupt. The system cannot boot."

So I followed steps to fix it, made a recovery USB, go into the boot menu in bios and select the USB stick, and I get the message "The file is possibly corrupt. The file header checksum does not match the computed checksum."

NONE of the advice I've found does anything to get past this. Please HELP!

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you