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‎04-26-2023 02:06 PM

HP Recommended
Operating System: Android 9.0 Pie

Hi! I scanned a document thru the hp smart app. It popped up on my phone but before I could save or send it I had to leave. When I went back to my phone the app was closed.  Where did my scanned document go? Can I pull it up or do I have to rescan it?  Thank you!

1 REPLY 1

‎04-26-2023 03:55 PM

HP Recommended

@Justme1965 

 

Welcome to the HP Community Forum.

 

Unsaved means "gone".

The app does not have an "auto save" feature - abandoned scans are deleted when the app closes.

Re-scan the content when you can do so - click to save the content when the scan is complete.

 

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Dragon-Fur

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