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Using laptop while charging

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Pavilion 15-cs2110tx
Microsoft Windows 10 (64-bit)

I have an HP Pavilion 15-cs2110tx, while I work with my charger connected The performance is really good, but after unplugging the charger if I had to run a couple of applications I notice a degrade in speed drastically.

So, is it recommended to use the laptop with the charger plugged in?

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Product introduced mid 2019


If this is the original battery, it might be "showing its age" .

Battery might benefit from calibration - or it might be getting weaker.

Regardless, you can certainly use the computer with the AC power connected.


Additional Information


Battery seems “stuck” in a particular charge setting   

The battery might be OK and just need calibration (balance / set).

HP Notebook PCs - Testing and Calibrating the Battery (Windows)


Tips for extending / improving battery service

Microsoft - Battery saving tips

HP Notebook PCs - Improving Battery Performance (Windows)

Includes Battery Health management for Business notebooks


Run Component Tests – How to

TKB Article contributed by HP Wes_notebooks 

Testing for Hardware Failures


TKB Article contributed by HP Expert Erico

Battery Report and other solutions

Is your notebook plugged in and not charging?





Maintenance and Service Guide

Includes part number and battery replacement procedure




Good Reference

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 


Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video




Find / Check for parts at PartSurfer / HP Parts Store


Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase


Parts marked as "n/a" are not available from HP.



Warranty Check – Contact HP


If the battery is failing (or has failed) and the computer is within the Warranty Period, contact HP Technical Support.


 “Everywhere” Contact Information - HP Technical Support

Open >  HP World-Wide Support

 Select your region and follow the prompts


Where to Find Additional Information about your device

Check your computer’s Website Support for important advisories and bulletins

Category "Bulletins and Advisories" (wording may vary)


Warranty Check


       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.


  • If necessary, Select your Country on the main website page
  • Scroll down > To the right of Check multiple warranties, Click Continue
  • Enter the Serial Number and Country for one or more devices / systems to be checked
  • Check the box to verify you are "Not a robot"
  • Click Submit (at bottom of list entries)
  • When the page opens, Click View Details


NOTE: The online database results do not impact the actual contract.




Parts marked as available for purchase might be available from:  HP Parts Store


If HP does not provide the part for retail purchase,

       Use your search engine to find a compatible replacement at your favorite online store.



Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Pavilion 15-cs2110tx


Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.




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Thanks a lot 😁

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You can also check your energy settings. As customers typically want maximum battery life the standard energy settings for on battery usage are often set to throttle back the processor and lower screen brightness. You can change the settings to maximum performance while on battery but that will dramatically shorten the battery life you can expect.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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