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‎07-12-2020 11:52 AM

HP Recommended
Product: HP
Operating System: Microsoft Windows XP

What to do when your computer turn blue during installing Windows XP 32 bit

1 REPLY 1

‎07-14-2020 06:21 PM

HP Recommended

@Usiv Welcome to HP Community!

 

I understand that you are getting blue screen while installing the operating system.

 

Please perform the hard drive test and check.

 

1) Shutdown the computer.  

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to Component test.  

5) From the list, run the Hard Drive (extensive) test.  

 

Windows XP support is stopped. I would suggets you go for windows 8 or Windows 10.

 

Keep us posted,

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