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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-27-2014 06:35 AM

HP Recommended
Everytime I turn on my LPtop it pops up on the screen do not turn off your computer updating 1 of 30 even if I have used it 30 minutes earlier. How do I stop this?
1 REPLY 1

‎08-27-2014 07:39 AM

HP Recommended

couple thoughts here. first one is that the updates are not completed and just need more time. 2nd is that you are behind on updates and you have to go through the update cycle for a few turn ons.

questions:

what OS? assuming that this is windows update.

is the prompt when the PC boots before you login or after you login?

are you seeing any failure messages indicating that the updates did not work?

you said every time - how many times have you tried this? is it always 1 of 30 updates or do the numbers change?

 

 

I work for HP.
David
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