base system device driver

[taha313]

Hi, I have EliteBook 8560w with windows 7 operating system and I have installed all driver except base system device, unknown device and network controller, can you help me please?
thank you 

[Paul_Tikkanen · Accepted solution]

Hi:

For the Base system device, you need this driver...

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

Since there are more than one model wifi adapter (Network Controller) your notebook can have, and since windows names dozens of different devices as unknown, please post the hardware ID's for those devices, and I will then post the links to the drivers you need.

Use this guide for how to find the hardware ID for a device...

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[taha313]

thank you for help,

here the hardware ID for the network controller 
PCI\VEN_8086&DEV_0085&SUBSYS_13118086&REV_34
PCI\VEN_8086&DEV_0085&SUBSYS_13118086
PCI\VEN_8086&DEV_0085&CC_028000
PCI\VEN_8086&DEV_0085&CC_0280

and here the hardware ID for the unknown device 
USB\VID_138A&PID_003C&REV_0086
USB\VID_138A&PID_003C

[Paul_Tikkanen]

You're very welcome.

Below are the links to the drivers you need...

PCI\VEN_8086&DEV_0085:

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe

USB\VID_138A&PID_003C:

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56403.exe

[taha313]

the driver in last tow link you send don't work.

[Paul_Tikkanen]

They should have.

Try manually installing the drivers.

For the first one, click on the Network controller device, click on the driver tab.  Click on Update driver.

Select the Browse my computer for driver software option and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp58782

Make sure the include subfolders box is checked, and the driver should install.

Then do the same thing for the Unknown device, but browse to C:\SWSetup\sp56403.

If you look inside those driver files, you will see that they contain driver support for the hardware ID's you posted.

[taha313]

thank you so much
it work

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.