computer wont load after reset

[andyl62]

THE COMPUTER RESTARTED UNEXPECTEDLY OR ENCOUNTERED AN UNEXPECTED ERROR WINDOWS INSTALLATION CONNOT PROCEED TO INSTALL WINDOWS CLICK OK TO RESTART THE COMPUTER THEN RESTATRT THE INSTALLATION

WHEN I SELECT OK NOTHING HAPPENS

[Riddle_Decipher]

@andyl62

Welcome to HP Forums!

I have a few steps to help you out:

Before you start the system recovery, review the following list:

• Back up all personal files and read all caution statements before performing a system recovery. Failure to back up your files results in the loss of files and information that you do not want to lose.

  For instructions to backup and save your files, see Backing Up Your Files (Windows 10, 😎.

• The complete recovery process can take 4 to 6 hours or more to complete. For best results, the computer should not be connected to the Internet. The computer restarts several times during the process. Do not turn off the power or interrupt the recovery process until the prompt to log in to Windows displays.

• Following the recovery process, you should take steps to make sure your computer is secure. For more information, see the section Things you should do after performing a recovery in this document.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

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