cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
jamilokesh
New member
1 0 0 0
Message 1 of 2
267
Flag Post

laptop windows 10 bluetooth problem

HP Recommended
pavilion 15-e015Tx
Microsoft Windows 10 (64-bit)

Bluetooth is not working ,recent changes is mother board change and update windows .

Bluetooth  software is not showing in my device

0 Kudos
1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
21,987 21,946 974 1,011
Message 2 of 2
Flag Post
HP Recommended

@jamilokesh
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Confirm your computer has Bluetooth
  • Step 2: Make sure the Bluetooth signal is on
  • Step 3: Remove any wireless interference
  • Step 4: Restart the device and computer
  • Step 5: Check the wireless communication settings
  • Step 6: Check for a Bluetooth driver update
  • Step 7: Uninstall the Bluetooth device, and then pair it Click here:  https://support.hp.com/in-en/document/c06100754 to complete the troubleshooting steps.

HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation