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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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I've tried holding the buttons together for over a minute, and still would not power my Touchpad. Also the problem is from the Devive itself not the charger because i tried many  other chargers  still not working.  Any other ideas?

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Hi, 

I brought Hp touch pad from USA, but it is not turning on. I charged for long time, also hold power and the black middle key for long time , still it is not turning on. On screen symbol ? is showing . What should i do now ? please help.

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@ypsingh wrote:

Hi, 

I brought Hp touch pad from USA, but it is not turning on. I charged for long time, also hold power and the black middle key for long time , still it is not turning on. On screen symbol ? is showing . What should i do now ? please help.


There are several other threads already discussing this topic, but they all say the same things:
 
--Check your charger.  Many of the USB cables supplied by HP were fragile, and break easily.  Try another micro-USB cable with a charger that supplies 2 amps (2,000mA).  If using an HP charger, check the prongs on the transformer - they are removable, and if twisted out of position no current will flow.
 
--Try all the resets - simple (hold both the power and center button for 15 - 20 seconds until the HP logo appears).   Advanced (press and hold the power, center, and volume down together until logo appears.  May give the option to completely erase the unit!)
 
--Use a TouchStone to charge the device if you suspect the female charging port on the TouchPad has been damaged.  
 
--As a last resort, try using the "tpdebrick-v004" program.  This is a difficult, but doable re-flash of the device using a computer running Ubuntu, and a program from this link.  I revived one of my touchpads using this method, but it lasted for only a month or so before finally giving up.
 
WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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I'm not getting any on screen symbols, tried all the button combinations, tried the debrick tool, nothing.

 

Linux doesn't show it as a USB device, Windows doesn't try and load a device driver.

 

Like it doesn't exist.

 

I've tried a couple of different cables, nothing.

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I have tried to get my touchpad to come back to life with no results.  I have pushed power and home buttons.  Worked on the power supply to resent it.  I get no life from  the pad and I get no charge light.  I have swapped out charges, cable, and tried everything with no results.  I read this and I am trying to figure out what you mean by "the reset button on the screen just below center in the middle. can you share a pic or be more specific?

 

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we have 2 HP touchpads in our home and another family member has one - all 3 of them have had this problem, and I was able to bring all 3 of them back from the zombie state, one of them a second time (just got it working today).  you need to be PATIENT with this process, it takes a LONG time to get it to respond when the battery has gone dead.  I found a lot of good information in this thread.  In one case I found one of the plugs was twisted (causing it to not give enough power to charge the battery correctly).  I also tried different USB cables just in case there was a break in the wire.  This last time I wasn't sure it would come back, I had left it plugged in overnight, then plugged it into my computer's usb and did the 3 button reset (power, volume-up, and the oval button on the face all at the same time for 20-30 seconds)  with no response- I did get an alert sound on my computer every time I tried it.   I left it connected to my computer to charge and tried the 3 button reset every couple hours - it finally flickered this afternoon.  I Just tried it again and it finally booted up (only 3% battery, so it's currently charging).  I believe somewhere in this thread it stated that the unit will not take a charge on the touchstone if the battery has gone completely dead.  Good Luck and thanks to everyone who posted the information for fixing this problem!

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I hit the erase apps button in the settings
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Thankz Soo Much Erico, u made ma night.. Thought ma pad was broken... Am enjoying it now
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I have done the hard restart and the HP logo is now on the screen, but nothing happens after that. 

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I recently powered off my Touchpad and now it will not powerup the display. I connected it to my PC and I could hear it detected. If I hold down all three keys to do a reboot I can hear it disconnect and reconnect,...but no display. I have tried three different power supplies,...still no luck 😞

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