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- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- my hp touchpad will not turn on

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08-23-2013 03:21 PM
I've tried holding the buttons together for over a minute, and still would not power my Touchpad. Also the problem is from the Devive itself not the charger because i tried many other chargers still not working. Any other ideas?
08-27-2013 12:34 PM
Hi,
I brought Hp touch pad from USA, but it is not turning on. I charged for long time, also hold power and the black middle key for long time , still it is not turning on. On screen symbol ? is showing . What should i do now ? please help.
08-27-2013 02:50 PM
@ypsingh wrote:Hi,
I brought Hp touch pad from USA, but it is not turning on. I charged for long time, also hold power and the black middle key for long time , still it is not turning on. On screen symbol ? is showing . What should i do now ? please help.
There are several other threads already discussing this topic, but they all say the same things:
--Check your charger. Many of the USB cables supplied by HP were fragile, and break easily. Try another micro-USB cable with a charger that supplies 2 amps (2,000mA). If using an HP charger, check the prongs on the transformer - they are removable, and if twisted out of position no current will flow.
--Try all the resets - simple (hold both the power and center button for 15 - 20 seconds until the HP logo appears). Advanced (press and hold the power, center, and volume down together until logo appears. May give the option to completely erase the unit!)
--Use a TouchStone to charge the device if you suspect the female charging port on the TouchPad has been damaged.
--As a last resort, try using the "tpdebrick-v004" program. This is a difficult, but doable re-flash of the device using a computer running Ubuntu, and a program from this link. I revived one of my touchpads using this method, but it lasted for only a month or so before finally giving up.
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
08-28-2013 02:07 AM
I'm not getting any on screen symbols, tried all the button combinations, tried the debrick tool, nothing.
Linux doesn't show it as a USB device, Windows doesn't try and load a device driver.
Like it doesn't exist.
I've tried a couple of different cables, nothing.
09-04-2013 04:16 PM
I have tried to get my touchpad to come back to life with no results. I have pushed power and home buttons. Worked on the power supply to resent it. I get no life from the pad and I get no charge light. I have swapped out charges, cable, and tried everything with no results. I read this and I am trying to figure out what you mean by "the reset button on the screen just below center in the middle. can you share a pic or be more specific?
09-06-2013 09:31 PM - edited 09-06-2013 09:35 PM
we have 2 HP touchpads in our home and another family member has one - all 3 of them have had this problem, and I was able to bring all 3 of them back from the zombie state, one of them a second time (just got it working today). you need to be PATIENT with this process, it takes a LONG time to get it to respond when the battery has gone dead. I found a lot of good information in this thread. In one case I found one of the plugs was twisted (causing it to not give enough power to charge the battery correctly). I also tried different USB cables just in case there was a break in the wire. This last time I wasn't sure it would come back, I had left it plugged in overnight, then plugged it into my computer's usb and did the 3 button reset (power, volume-up, and the oval button on the face all at the same time for 20-30 seconds) with no response- I did get an alert sound on my computer every time I tried it. I left it connected to my computer to charge and tried the 3 button reset every couple hours - it finally flickered this afternoon. I Just tried it again and it finally booted up (only 3% battery, so it's currently charging). I believe somewhere in this thread it stated that the unit will not take a charge on the touchstone if the battery has gone completely dead. Good Luck and thanks to everyone who posted the information for fixing this problem!
11-08-2013 05:19 PM
I recently powered off my Touchpad and now it will not powerup the display. I connected it to my PC and I could hear it detected. If I hold down all three keys to do a reboot I can hear it disconnect and reconnect,...but no display. I have tried three different power supplies,...still no luck 😞
