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JStuart1
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recurrent Windows 10 update failed attempts; how do I disable it?

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Microsoft Windows 10 (32-bit)

I had gotten HP phone help with this issue (spent the $50 ) and was told that my unit just couldn't use the latest W10 update (original error was, 'you need to free up 8gb in order to upgrade). He had me set things to disable the continued update, and things seemed to work ....for about 48 hours. Then things just slowed down to less than a crawl with everything -slowest I have ever seen, and I date back to the IBM original PC!

Called back, and we figured that the best thing was to simply reset everything, which has gotten this very nice unit running again.

However, I keep getting the W10 upgrade attempts and errors. I can't find a way to turn the W10 upgrade assistant off, and there seems to be something slowing things down, and filling up my hard drive to where I only have 2 gb free out of 28 total. I have virtually no files or data that wasn't pre-loaded.

Any suggestions?

Oh yes, now that I've reset everything, the unit doesn't know I have at least 6 months left on my Office subscription left; how do I restore that?

Thanks,

SMc

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Riddle_Decipher
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@JStuart1

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I understand there's low disk space and updates aren't installing due to the same.

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Did you know that you can choose what or which update to install on your device?

Did you get the Microsoft office disc along, as that should contain the product key for activation, if you didn't get it, Contact Microsoft for assistance.

 

While you check that out, here's what you need to know: 

Updates are released to resolve issues with the previous release or to make a minor change to the existing program, hence certain updates are important and need to be installed.

 

And I have a solution to tackle the low disk space issues by following the below steps:

  • Run the Disk Cleanup tool, and then at the bottom of the window that pops up, click on "Clean up system files". Check everything, hit OK, and let it run. You will free up several GB for sure. 

  • Another thing to do is disable hibernate file. Run CMD as Administrator, and type the following: 

  • powercfg hibernate off 

  • Enjoy your extra space! 

For a related link on HP Forums: Click here (Though the header/title may be different, the steps will help resolve your concern). 

Resolving Low Disk Space Errors: Click here  

 

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

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