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- HP Community
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- Tablets and Mobile Devices Archive
- slate 17 tablet google apps problem

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02-13-2018 09:18 AM
Hi, I wonder if you find the solution for the ''Google play apps has stopped'
I'll tried every steps on the blogs, reset the tablet from the start, but still experienced the same problems, few minutes after the apps make their updates.
it is still popping up the error message of the google store, google apps and so on!
I did not make any HP updates, but i have the problem since december.
Can you make a fix update to make the apps run with the tablet?
Sylvain
02-14-2018 11:00 AM
Thank you for posting on HP Forums, MKazi is at your service.
I understand that you have an HP Slate 17 series tablet. I read that the Google store, Google apps, etc are not working. Not worry, I'll do my best to help you.
- What is the exact product model no? This link will help you to find the model no: http://hp.care/2bygf7l
I suggest you to try updating the Android operating system on your HP tablet. This HP document should help for updating the operating system.
Hope this information helps and the issue gets resolved without hassles and the unit works great.
Keep me posted.
Cheers! 🙂
02-14-2018 12:18 PM
it is a HP SLATE 17-L009 ALL IN ONE. with ANDROID 4.4.2 KITKAT.
What version of android update yo'r talking about?
Never had problems with this tablet before. The problem of google apps happened sudenly since 2 months ago, and i' ve tried everything that,s been posted on the hp blogs, without correcting the problem. So please give me the right solution.
02-14-2018 06:30 PM
Thanks for replying with the model no.
Let me know if you have attempted to perform a factory reset on your HP Slate All-in-One - 17-l009?
Also, did you try to update the Android OS before?
Let me know. Thanks again!