-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Archived Topics
- >
- Tablets and Mobile Devices Archive
- >
- syncing problems
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

syncing problems
01-27-2020 06:15 PM

i recently put an sd card in my laptop to check what was on it and it started saying "syncing 35 items" and now that ive pulled the sd card out the "syncing 35 items" wont go away and my laptop is way slow now. How do get this to go away?
01-30-2020 11:25 AM

@Jasonmfc
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Try doing a Powerwash to see if that clears up the problem:
It turns out, you can still wipe the Chromebook clean with a keycode combination. At the first login screen, simply press Alt+Ctrl+Shift+R and tap the Restart button. Doing so brings up the Powerwash prompt, which you can choose to wipe the device clean within a few minutes.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
02-06-2020 06:20 PM

Thank you for posting back.
Let's try this:
- Turn off your Chromebook.
- Press and hold Refresh
+ tap Power
.
- When your Chromebook starts up, release Refresh
.
Hope this helps! Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee

Didn't find what you were looking for? Ask the community