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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-02-2018 09:32 PM

HP Recommended
Product: hp stream

boots to white screen with lines ,did a hard reset got same results cannot get into bios or anything no matter what i do i get a white screen

1 REPLY 1

‎05-03-2018 04:33 PM

HP Recommended

@brianneedshelp1

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that your note book is not booting. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • Provide the notebook complete model number or the product number.
  • Which version of Windows is installed on the computer?
  • Did you connect an alternate monitor and check if that works?

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

Sandytechy20
I am an HP Employee

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