white screen on boot

[brianneedshelp1]

boots to white screen with lines ,did a hard reset got same results cannot get into bios or anything no matter what i do i get a white screen

[sandytechy20]

@brianneedshelp1

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that your note book is not booting. I would like to help you resolve this issue. 

However, I will need a few details to provide an accurate solution,

• Provide the notebook complete model number or the product number.
• Which version of Windows is installed on the computer?
• Did you connect an alternate monitor and check if that works?

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.