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brianneedshelp1
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white screen on boot

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boots to white screen with lines ,did a hard reset got same results cannot get into bios or anything no matter what i do i get a white screen

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sandytechy20
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@brianneedshelp1

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that your note book is not booting. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • Provide the notebook complete model number or the product number.
  • Which version of Windows is installed on the computer?
  • Did you connect an alternate monitor and check if that works?

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

Sandytechy20
I am an HP Employee

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