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piyushbhagwat
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Message 1 of 2
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wifi automatically on

HP Recommended
hp 7 voice tab
Android 4.4 KitKat

hello sir,

   i am using hp 7 voice tab, when i check wifi , its automatically on after i m off it ,so thats why my tab battery drnning fast ,so i need to charge so many time,

  please help me

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DavidSMP
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Message 2 of 2
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HP Recommended

Hi @piyushbhagwat,

 

Good Day! Welcome to the HP support forums. 🙂 I reviewed the post regarding Wi-Fi being always on the Tab 7. I will be delighted to assist you here. 🙂 Excellent description and great diagnosis of the issue before posting. Kudos to you for that. 🙂

To assist with accurate information I would require more information regarding his.

  • Did this happen after a software or Android update?
  • Did you restart the tab or power it down and check again by powering it back up?

For now please perform these steps:

  • Please turn off Wi-Fi and power down the tab.
  • Then power it back up and check if Wi-Fi is enabled or disabled.
  • Please uninstall any recent apps that could be set to turn on Wi-Fi automatically.

F this does not fix the issue, please backup your files and perform either a factory reset or a recovery to factory settings. This should fix the issue for you.

This link http://hp.care/2t9rKsv shows you how to uninstall apps from your Tablet.

This link gives FAQs http://hp.care/2t8Z0jz about the tablet and shows you how to reset it. Follow the option “Can I reset my tablet?”

 

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, please. Please note that I am not overloading you with a lot of troubleshooting steps. Instead, just like you, I am eager to ensure that the problem gets resolved. So I am providing you with more resources and information at your disposal to deal with the situation better.

 

Hope this helps. Let me know how it goes.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

Cheers!

 

 

 

DavidSMP
I am an HP Employee

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