• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-12-2022 04:31 AM - edited ‎09-12-2022 04:36 AM

HP Recommended
Product: HP ENVY Laptop 13-ba1000 (1F4E1AV)
Operating System: Microsoft Windows 10 (64-bit)

I forgot to bring my power lead and adaptor to Greece. Hopefully I have ordered one, but not arrived yet. Battery running low. Is there any way I can recharge the battery eg via my powered hub? USB?

 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-16-2022 09:40 AM

HP Recommended

Hi @SofiaSC 

 

Welcome to the HP Support Community. 

 

A laptop must run on AC power. I would suggest you please use a genuine AC adapter to charge your system.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-16-2022 09:40 AM

HP Recommended

Hi @SofiaSC 

 

Welcome to the HP Support Community. 

 

A laptop must run on AC power. I would suggest you please use a genuine AC adapter to charge your system.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No

‎09-16-2022 10:21 AM

HP Recommended

Fortunately my ac adaptor and power lead arrived at suppliers before my battery ran out and before your reply. Online there were many options to buy at a wide range of prices, so I could not be sure which was correct.  I ordered from a Greek computer spares shop who would understand better, AND I had a chance to try it before buying.

Was this reply helpful? Yes No

‎09-16-2022 11:10 AM

HP Recommended

That's great!

I am happy to hear that. If you need any assistance in the future, you can contact us.

 

Thanks!

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.