Caps lock & Numbers lock flashing 5 time

[Peter209]

Hi , have a problem with my laptop 

When I want  turn on it the screen stop on Hp icon and the caps lock & the numbers lock flashing for a 5 time 

For 3 or 5 minutes and its open I tried to clean the RAM and I tried to reset the bios but nothing happened!

I hope someone text me on my Email [personal info required] If he knows how to fix it!

And thanks..

[KrazyToad]

@Peter209

Welcome to HP Community

I have gone through your Post and I understand your concerns and frustration

At this point I suggest you contact HP for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Peter209]

I Can't

HP support is not available in my country

[Peter209]

@Krazy Toad

@Krazy_Toad

I cant 

HP support is not available in my country!!

[KrazyToad]

You can check for the closest Service Center in your country https://support.hp.com/in-en/service-center