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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
PAVILION X360
Microsoft Windows 10 (64-bit)

I am looking for driver/software for a hp pro tablet 408 active pen

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@gerry1958 

 

You are welcome.

 

The HP Pro Tablet 408 Active Pen is not compatible with the computer.

 

Product X5E06EA introduced June 2016

 

I do not find information that says this model supports any HP pen / stylus.

 

I suspect the data you found in someone else's account was an attempt to match an incompatible pen / pen driver with the computer.

 

The driver software is used to install the HP Pen Control application.

The driver appears to be an older edition - HP Pen Control is an application available from the Microsoft Store

 

That said, HP Pen control app is not compatible with the incompatible "408" Active Pen

and

The computer is not compatible with the pens supported by the HP Pen application.

 

Reference - At least for the moment, the Internet Explorer browser can still download from the ftp site.

What?  Earlier this year, several browsers slammed the door shut on ftp, perhaps due to poor security by some ftp site managers.

 

References / Resources

 

 HP Pavilion x360 15-bk057sa (ENERGY STAR) Product Specifications

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion x360 15-bk057sa (ENERGY STAR) 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

5 REPLIES 5
HP Recommended

@gerry1958 

 

Most pens do not require a driver.

That said, your Pavilion likely does not even support an Active Pen.

 

Provide the exact model / product number for your computer and we can check whether it supports a pen.

 

How to find:

Finding your Product Name, Product Number, or Serial Number

Reminder:  Do Not post the serial number or any private information in the Community – we are a public resource.

 

 

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

HP Pavilion x360 Convertible
Product number X5E06EA#ABU
bIOS F.29
CPU I3-6100U @ 2.30GHZ
Windows10 pro
Pen HP Pro Tablet 408 Active Pen
product no:797838-001

I have just purchased this Laptop. Second hand And the pen driver pack was in the document folder and I reset the pc
and forgot to save the driver file. I have found what seems to be the Drivers on the HP FTP site.
ftp://ftp.hp.com/pub/softpaq/sp80001-80500/sp80343.html
ftp://ftp.hp.com/pub/softpaq/sp80001-80500/sp80343.exe
ftp://ftp.hp.com/pub/softpaq/sp80001-80500/sp80343.cva
But I do not know how to download them. from this site.

Thank you For the help Gerry

HP Recommended

@gerry1958 

 

You are welcome.

 

The HP Pro Tablet 408 Active Pen is not compatible with the computer.

 

Product X5E06EA introduced June 2016

 

I do not find information that says this model supports any HP pen / stylus.

 

I suspect the data you found in someone else's account was an attempt to match an incompatible pen / pen driver with the computer.

 

The driver software is used to install the HP Pen Control application.

The driver appears to be an older edition - HP Pen Control is an application available from the Microsoft Store

 

That said, HP Pen control app is not compatible with the incompatible "408" Active Pen

and

The computer is not compatible with the pens supported by the HP Pen application.

 

Reference - At least for the moment, the Internet Explorer browser can still download from the ftp site.

What?  Earlier this year, several browsers slammed the door shut on ftp, perhaps due to poor security by some ftp site managers.

 

References / Resources

 

 HP Pavilion x360 15-bk057sa (ENERGY STAR) Product Specifications

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion x360 15-bk057sa (ENERGY STAR) 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Hi, Thanks for the info. I did not buy it for the pen anyway. but the seller pointed out that the driver file was in the documents folder.so I thought I would try to get it working. Thank you for your time.

Regards Gerry

HP Recommended

@gerry1958 

 

You are welcome.

Sure - it's a nice little notebook on its own.

I hope you enjoy it.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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