Hi @OliviaCarbone
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing charging-related issues on your system. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
I would suggest you please use the link below and run the hardware scan. Once done, let me know the outcome of it: https://support.hp.com/in-en/help/hp-pc-hardware-diagnostics
Hope this helps! Keep me posted.
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NIRVANA_95
I am an HP Employee