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‎08-24-2013 04:07 PM

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I have a 6 month old laptop (windows8) HP & new Epsom 305 printer.
I have no problems printing from my iPad but when I try from the laptop I get an offline message.
I have tried switching off my router & on again.
When I go to printer drop down box there is nothing to tick online.
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‎08-25-2013 12:33 PM

HP Recommended

Need to remove "printer offline" on Deskjet F335 and get online

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‎08-25-2013 01:57 PM

HP Recommended

i have a six month old hp vision & a new epson xp 305. I print from my ipad with no problems,  so didnt anticipate problems with my laptop.

as my laptop doesnt have a cd drive i downloaded drivers for the printer & everything was fine till i tried to print.

now my printer tells me i am offline.

if i untick the printer the offline notice goes but i cant print. tick it again & i am offline.

I desperately need to use my printer with the laptop. Ive reinstalled printer, switched off & on my router & spent several hours trying to sort this problem.

please please can you help me

 

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‎08-31-2013 07:47 AM

HP Recommended

Windows 7 laptop.  Printer is offline.  When I open the control panel and select printers/devices, I right click on the checked wireless 6800 all in one pinter.  There is no "online" option to check; the offline option is unchecked.  Yet, I get the message that the printer is offline.  What can I do?

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‎09-07-2013 04:51 AM

HP Recommended

hi

  my deskjet 3050a is offline.how can I fix this.

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‎09-23-2013 06:43 PM

HP Recommended

went to the control panel.

don't have a message that says work with printer online

now what

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‎09-25-2013 11:20 AM

HP Recommended

Hello. Before I can assist you with your issue, I need to get some more information first:

 

What printer do you have?

What OS do you have? If you don't know, refer to this link to find out: http://windows.microsoft.com/en-CA/windows/which-operating-system

Do you see the wireless light on the printer? If so, is it a solid light, or a flashing light?

 

Please respond as soon as possible so I can assist you. I'm only here to help!

 

Mario

I worked on behalf of HP.
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‎09-30-2013 05:14 PM

HP Recommended
@Olsen wrote:

What do you do if you do not have a  "use printer online" button (I'm usuing a Mac Book Pro?  Thanks!

My printer is offline; how do I get back online?

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‎09-30-2013 06:00 PM

HP Recommended

Hi jamps,

 

What printer do you have?

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‎10-12-2013 06:26 AM

HP Recommended

My printer is offline, how do I get it back on line?

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