HP Device Manager Issues Cannot Image Or Update Agent on T630

[BigLez]

Hi Guys,

I am new to using HP Device manager and I want to be able to capture an image then deploy it to other Thin-clients as we will be deploying a number of them.

I have setup The HP Device Manager on a 2012r2 box and configured both FTP and File Share repositories, both pass the test.

I can re-boot the Thin-Client and Shaddow it and even push config to it such as the Date and time settings ect.

But I cannot get it to image or even update the agent from Device manager.

This is my log for trying to capture the thin-clients image.

The Thin-Client is a T630 running Windows 10 Enterprise 2016 LTSB

Agent Version is - 4.7.3669.27086

HP Device Manager Version is - 4.7.3610.23043

2019-03-27 11:47:37 Successfully sent task to the Device Management Gateway 2019-03-27 11:47:39

Task has been retrieved by the Agent.

2019-03-27 11:49:24 Task has been retrieved by the Agent. 2019-03-27 11:50:05 [Error code: 1068032] [Module: Agent] [Category: Remote file/directory operation] 2019-03-27 11:50:05 [Error Details]: Capture image to the Master Repository. Failure capturing T630.ibr to /Repository/Images/T630_10. Failed to execute CaptureImage task. ErrorCode: 1068032, Error Info: ..\..\Task\wins\ImageTask_XPE.cpp@130: Failed to download client kit. ..\..\Task\common\ImageCommon.cpp@836: Failed to download image mapping file, file name: toolsConfig.xml ..\..\Task\common\ImageCommon.cpp@754: Failed to download mapping file. ftpclient\fileclient.cpp@394: Failed to get remote file, LocalDir:C:\,RemoteDir:HPDM/Repository/Tools/Imaging/Mapping,Name:toolsConfig.xml ftpclient\fileclient.cpp@367: Can not find the specific path. 2019-03-27 11:50:05 Failed to execute common task.

Cheers.