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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-20-2019 11:11 AM

HP Recommended
Product: HPE-510t
Operating System: Microsoft Windows 10 (64-bit)

My friend has an HPE-510t. It came with Windows 7, but was recently upgraded to 10. Since the upgrade, she's having this issue. When she turns on the PC, it sounds like it boots up normally, but the monitor shows no signal. When I login remotely, I am able to see the display but it's the wrong screen size. I manually reboot remotely and then it works. Everything stays fine until she turns off the PC and starts it up again later.  I've updated all the drivers, including the video card, but the problem remains. When I check the HP website and try to check for updated drivers, it finds nothing. It does not show any updated drivers for Windows 10.

 

Does this mean that this PC is not compatible with Windows 10? If any other specific info. is needed, I'll gladly supply it. Thank you in advance.

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