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‎08-21-2018 10:18 PM - last edited on ‎08-23-2018 12:03 PM by Retired

HP Recommended
Product: P/N - 4SR17PA#ABG S/N - [edited]
Operating System: Microsoft Windows 10 (64-bit)

I recently purchased  an HP Pavillion specifically to run one application, a Queensland based theatre cue system called Show Cue System. I have used this package for many years on Win 7, and I wanted to upgrade to Win 10.

 

Show Cue Systems (SCS) allows a user to set up sound and lighting cues in order to control a live stage performance. SCS sends lighting cues to a Lighting Board and audio cues to a sound board via a third party device called MOTU Ultra-lite Hybrid. 

 

The problems I have experienced have been related to sending audio cues. SCS interfaces with audio using a third party audio library called BASS (www.un4seen.com). These problems did not exist under Win 7. Also, I have tested SCS on another Win 10 machine (ASUS) and it works, albeit a little slow. The problems only occur when running on the HP platform.

 

I have sought and applied all the latest updates, including the latest BIOS.

 

I have been in touch with HP and I am waiting on an email. I just thought I would put this out to the forum in the hope that someone may be able to shed some extra light.

 

I look forward to hearing from anyone with any ideas.

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