• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-27-2018 10:54 AM

HP Recommended
Product: Elitebook 840 G3
Operating System: Microsoft Windows 10 (64-bit)
Hello,

Today, when I turned the computer on, the computer got into loops of a BIOS update process.
I dont know where it came from, I hadn't tried to perform any bios update or any other task in the computer beforehand.
the symptoms are:
1. when I turn the computer on, a loud fan noise begin on the left side of the computer, and the screen is totally black.

2. after around 3 minuets, the screen is turn itself on, and the "System BIOS update" screen shows.

3. after around 3 minuets, the screen is turn into a black display with the "Hp" logo in the middle.

4. after around 1.5-2 minuets, the computer shut it self off.

then the process starts from 1-4 again and again.

I tried the win+B buttons solution but it didnt help.

what should I do?

Thanks
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.