• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp 15-da0077tx
Microsoft Windows 10 (64-bit)

My laptop is charging and draining rapidly . It charges up till 70% and doesn't go beyond  that . Once the battery reaches around 30% it automatically shuts down . I purchased this laptops around 2.5 years ago . I have started to get this problem just few days back . I did troubleshooting , but nothing detected . I tried uninstalling battery drivers  then restarted my pc , even this didn't solve the problem . I checked my battery report . It says current full charge capacity is still around 80 % of

what was there initially . I have included the screenshot , please look into this . 

 

 

 image.png

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.